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Our Most Sold Product ...

Frequently Asked Questions

How can I contact Swaraas customer service?

Call/Whatsapp - 7048282809 (mon-sat /11 am - 9 pm)

Email - Swaraasin@gmail.com (generally replies in 24 hours. )

Can we visit shop ?

Yes, of course! You’re welcome to visit us at our store:
Address: 1100-1100A, Avadh Textile Market, Umarwada, Surat – 395010
Timings: Monday to Saturday, 11:00 AM to 9:00 PM

Is return or refund option available?

🔁 Exchange only if the product is wrong or defective. No other reason will be accepted.

📩 For exchange, WhatsApp us at 7048282809 or email swaraasin@gmail.com within 48 hours of delivery (with proof).

💰 Prices include marketing, shipping, and taxes. Quality issues or price concerns are not valid for exchange, as every detail is clearly mentioned in the description.

🧵 Fabrics are named as per Surat’s local trade terms, which may differ by state or culture.

🖼️ Photos are for reference only; final decisions must be based on the product description. Slight color differences due to lighting/screen settings are normal.

📦 Opening video of the parcel is compulsory for exchange requests.

⚠️ Minor threads, small spots, or light marks that don’t affect the saree’s look when worn are considered normal.

✅ Only order if you fully accept this policy.


🔗 For full details, visit: https://swaraas.in/policies/refund-policy


Thank you for understanding! ❤️.
— Team Swaraas

How can we trust Swaraas?

At Swaraas, we believe in building trust through transparency and quality service. Here’s why you can shop with confidence:

  • Trusted by thousands of happy customers across India
  • High-quality, authentic ethnic wear crafted with care
  • Easy returns & exchanges – no need to print labels or pack, our courier will pick it up from your doorstep
  • Responsive customer support on WhatsApp & Instagram
  • Verified reviews from real customers on our website and social media

Still unsure? Feel free to message us—we’re always here to help!